Terms & Conditions

The following T&C are here to protect everone (including us) from potential legal problems. Basically, we will do everything we can for our customers to ensure their happiness with their pink cat experience. The following legal jargon is essential.

When shopping at pinkcatshop.com these terms and conditions apply and you agree to these when using our checkout.

pinkcatshop.com does its best to ensure that any information presented on the site is both true and accurate. However, pinkcatchop.com and its employees will not be held responsible or liable for any errors, omissions or inaccuracies occurring within this content. There may be mistakes, inaccuracies or other errors in the information on this Website. For example the information may be out of date or incomplete in some way. Product dimensions are approximate and for information only. Colours shown are as accurate as Internet technology allows but there is likely to be / may be some variance as colours cannot be reproduced exactly on your monitor. We may change product specifications, without notice. We may amend these Terms and Conditions from time to time without notice.

All orders are subject to stock availability and payment clearance.

We currently accept Visa, Mastercard, Switch and Delta. All prices include VAT, at the current rate of 20%. Online payment transactions will be processed using HSBC Bank's secure credit card payment system. This is one of the most secure systems in use in the UK for on-line sales.

Orders are dispatched as soon as possible. UK orders are sent within three (working) days (but usually ship same day on weekdays). All orders are sent second class unless a premium service is selected. This includes all UK postcodes. Channel Islands & Isle of Man may be delayed by Customs.

International orders are usually delivered within 7 - 14 days and are sent by air mail. Insurance and tracking is available at the customer's discretion. Pinkcatshop.com does not accept any responsibility for items sent uninsured once despatched.

If you choose to insure your item's delivery, you will be asked to sign for the delivery of the item(s). This will be proof of delivery. If an unauthorised person signs for the item(s) at the address you have given us, this is your responsibility.

If there is a delay then we will notify you. You can then cancel within 7 days and obtain a full refund by emailing or writing to us. Provision of a refund will discharge us from any and all liability for failure to deliver items ordered or to deliver them within the stated period.

pinkcatshop.com is not responsible for the content of any external websites it is linked to. pinkcatshop.com makes no representation or warranty concerning the content of these websites and accepts no responsibility or liability in respect of the material on any website, which is not under the control of pinkcatshop.com. pinkcatshop.com is providing such links only as a convenience, and the inclusion of any such link does not imply an endorsement by pinkcatshop.com of the linked site or imply any relationship between pinkcatshop.com and the linked organisation or individual.

This site is being hosted and made available to you from Wales. English and Welsh Government and the Courts of England and Wales have exclusive jurisdiction. Customers who access this website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable. All terms and conditions contained on this website shall be governed by and construed in accordance with English law. By using this website, you hereby submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in connection with these Terms or your use of this website.

pinkcatshop.com shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the pinkcatshop.com website. No exclusions of pinkcatshop.com's liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of pinkcatshop.com or any of its directors, employees or agents or fraudulent misstatement. Pinkcatshop.com makes no representation or warranty, express or implied (including, without limitation, warranties as to quality or fitness for purpose) in connection with any item(s) supplied by it. Pinkcatshop.com's sole liability and the user's sole remedy for any defective item(s) supplied under these Terms shall be the replacement by pinkcatshop.com of the defective item(s). Pinkcatshop.com shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising. The user agrees to indemnify and hold pinkcatshop.com, its affiliates, agents, directors, employees or other partners, harmless from any claim or demand, including reasonable solicitor's fees, made by any third party due to or arising out of content the user submits, posts to or transmits through the Site, the user's use of the Site, the user's connection to the Site, the user's violation of the Terms and Conditions, or the user's violation of any rights of another person or entity.

All content included on this site including (but not limited to) website design, text, graphics, button icons, audio and visual clips, logos, and the arrangement and selection thereof are the property of pinkcatshop.com or its content suppliers and as such are protected by UK and international copyright laws. All software used on this site is either the property of pinkcatshop.com or its software suppliers and is protected by UK and international copyright laws.

Permission is granted to copy and to print hard copy excerpts of the pinkcatshop.com website for the purposes of placing an order with pinkcatshop.com and using this website as a shopping resource only. Any other use of materials on this website including reproduction for purposes other than those noted above, distribution, transmission, broadcast, modification, downloading or uploading without the prior written permission of pinkcatshop.com is strictly prohibited. All rights are reserved.

Pinkcatshop.com does share any personal information with any third parties. The only exception is couriers who may need contact infomation for delivery of orders where customers have purchased premium shipping services.

Pinkcatshop.com is a trading name of Picture & Sound Limited. Picture & Sound Limited is a registered limited company number 04688903. VAT number 944097209.

We hope you are all happy customers.

© pinkcatshop.com 2018 Terms & Conditions Policy